How To Analyze Your eCommerce Store’s Performance with CRO Tools

How To Analyze Your eCommerce Store's Performance

If you want to make sure your eCommerce store is performing as well as it can, you need to focus on conversion rate optimization (CRO). This involves using various tools and techniques to increase the percentage of visitors who take a desired action, such as making a purchase.

There are many different CRO tools available, so it’s important to choose the ones that will work best for your particular business. In this blog post, we’ll discuss how to select and use CRO tools to improve your store’s performance. We’ll also provide some tips on troubleshooting any issues that may arise.

Why do we Need CRO tools for eCommerce Performance?

In the world of modern eCommerce, success comes to those who are able to optimize their websites for conversions. That’s why CRO (Conversion Rate Optimization) tools are essential they provide the insights and data needed in order to identify areas where performance could be improved. This may include everything from webpage design and layout, to how customers interact with certain elements on your page, making sure that each page works as hard as possible.

A good CRO tool will also offer an analysis of all customer visits, what steps were taken (or abandoned) during the process, and advice for improving each step along the way. By having access to this information, an eCommerce business not only improves its performance and bottom line but also has a better-rounded understanding of its customers’ wants and needs. With all these benefits it’s no surprise that CRO tools have become such an essential part of doing business in today’s digital-first era.

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Most important CRO Tools:

Google Analytics

Google Analytics is a powerful CRO tool for tracking and analyzing website visitor data. It provides detailed reports on user behavior, including total visits, unique visitors, and time spent on the site. With Google Analytics, you can gain valuable insights into how visitors interact with your website and make the necessary adjustments to improve their experience and increase conversions.


Hotjar is a great CRO tool that can help you learn more about website visitors and how they interact with your eCommerce store. It offers detailed heat maps that visually show where people are clicking, as well as forms and surveys to gather valuable customer feedback. It provides an overlay of actual user sessions, so you can watch customers navigate your site and identify any potential areas of difficulty or confusion. With this tool, you can gain valuable insights into user experience and make the necessary adjustments to improve conversions that help a lot to enhance your store value and presence.


Optimizely occurs as the best another helpful tool that can help create and test different versions of your eCommerce website in order to find the most effective design. With this, you can test changes such as new page layouts, product descriptions, and call-to-action buttons to determine which version produces the highest conversion rate. The platform also offers multivariate testing, which allows you to test multiple design elements simultaneously in leveraging your eCommerce store.


UserTesting is a reliable tool for gaining new insights into how customers interact with your eCommerce store. It provides recordings of real people as they use your website, allowing you to better understand their journey and identify any areas that could be improved. The platform also provides valuable customer feedback that can be used to inform future design and development decisions.

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Hubspot is a powerful CRO tool that helps you create targeted campaigns across multiple channels in order to increase sales. It enables you to track and analyze customer behavior, as well as set up automated workflows for nurturing leads. In addition, this provides detailed reports that show the performance of each campaign, allowing you to optimize your efforts in order to maximize conversions.


Unbounce is an effective CRO Way for creating high-converting landing pages. It features a drag-and-drop page builder and A/B testing capabilities, so you can quickly design, test, and refine your website pages in order to increase conversions. Unbounce also offers a variety of pre-made templates that can be customized to suit your needs, as well as integrations with other marketing automation platforms.

Crazy Egg

Crazy Egg is a great CRO tool for understanding how visitors interact with your web pages. It provides detailed heat maps that show where users are clicking, as well as scroll maps to measure the engagement of each page. You can pinpoint any issues that may be leading to low conversion rates and make the necessary changes in order to boost your store performance.


FullStory provides detailed recordings of user sessions on your website. It allows you to see how customers are using the site, identify any potential issues, and understand their thought processes as they navigate through your store. With this, you can quickly diagnose problems and make necessary changes in order to improve customer experience as well increasing the performance of your website.

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BigCommerce is an eCommerce-specific CRO tool that helps you optimize your store for maximum conversions. It provides heat maps and analytics to track customer behavior, as well as a suite of tools for creating targeted campaigns and testing different design elements. BigCommerce also allows you to customize the checkout process, enabling customers to complete purchases faster and more efficiently.


Quantcast is a powerful CRO tool that helps you track and analyze customer behavior. It provides detailed reports on the performance of each page, as well as insights into how customers are engaging with your store. You can use this data to identify any potential areas of difficulty or confusion and make the necessary changes to improve conversions and optimize your store.

Final Verdict

To conclude, there is a range of different CRO tools available that can help you maximize your eCommerce store’s performance. Each platform offers its own set of features and capabilities, so it is important to evaluate your business’ needs and choose the right tool for you. With the right platform in place, you can get valuable insights into your customer’s behavior and optimize your store for maximum conversions.

About the author

Michael Clark

Michael Clark is a Ghost Writer with years of experience. He has a passion for writing and helping others achieve their goals. Michael has written many articles, eBooks, blogs, and other content for many websites across different industries. He is highly experienced in SEO, article marketing, and website content writing.